Privacy Policy

We collect information to provide better services to our users and improve our platform.

• Personal information you provide: name, email address, company details, and billing information.

• Usage data: information about how you interact with our platform, including search queries and feature usage.

• Device and log information: IP address, browser type, and device identifiers.

• Uploaded content: product images and related listing data you submit for IP risk screening.

The information we collect is used for the following purposes:

• To provide, maintain, and improve our services.

• To process transactions and send related information.

• To send technical notices, updates, security alerts, and support messages.

• To respond to your comments, questions, and requests.

We do not share your personal information with companies, organizations, or individuals outside of TroHub except in the following cases:

• With your explicit consent.

• For external processing by trusted service providers who act on our behalf and are contractually bound to protect your data.

• For legal reasons: To comply with applicable law, regulation, legal process, or governmental request.

We retain personal information and uploaded content for as long as your account remains active, or as needed to provide the Service and fulfill legal obligations.

If you delete your account, we will delete or anonymize your personal information within thirty (30) days, except where we are required to retain it for legal, accounting, or compliance purposes.

TroHub may process and store information in countries other than your own, including the United States. We take appropriate safeguards to protect your personal information during such transfers.

We work hard to protect TroHub and our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold.

• We encrypt our services using SSL/TLS.

• We review our information collection, storage, and processing practices, including physical security measures.

• We restrict access to personal information to TroHub employees and contractors who need to know that information.

Depending on your location, you may have rights under applicable data protection laws (such as GDPR or CCPA). These rights may include access, correction, deletion, and objection to processing of your personal information.

To exercise these rights, please contact us at privacy@trohub.com.

We use cookies and similar tracking technologies to track the activity on our service and hold certain information.

• Cookies are files with small amount of data which may include an anonymous unique identifier.

• You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Business customers requiring a Data Processing Agreement (DPA) may request one by contacting legal@trohub.com.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.