Frequently Asked Questions
Answers to common questions about our services, pricing, and technology.
What is Trohub?
Trohub is an AI platform for cross-border ecommerce IP compliance — design patent search, trademark search, reverse image copyright search, and automated risk monitoring, all in one place.
How do I get started with Trohub?
Sign up for a free account and scan your first product, or schedule a demo to see how it fits your workflow.
Which platforms do you support?
Amazon, Shopify, TikTok Shop, Walmart, eBay, AliExpress, and other major cross-border ecommerce platforms.
Is there a free version?
Yes — free trial includes limited single-product scans. Upgrade for batch scanning and advanced features.
How do you charge?
Pay-per-scan or monthly subscription, depending on what fits your volume. See our pricing page or talk to sales for details.
Do I need a credit card?
No card needed for the free trial. You’ll only add payment info when you upgrade to a paid plan.
How accurate is the detection?
Our AI engine is trained on continuously updated patent, trademark, and copyright data, and we retrain it regularly to keep improving match quality. No automated tool can guarantee a specific outcome, which is why we recommend treating results as a first screening step, not a final legal opinion.
Do you support batch upload?
Yes — paid plans let you upload a CSV catalog and scan tens of thousands of products in one pass.
Do you provide API?
Yes — our REST API lets you plug scanning directly into your own systems.
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Our team is ready to help you.